We may not be able to pinpoint this without some troubleshooting. Did you try refreshing the page? Logging out and logging back in?

Please also check your browser - we support the latest versions of all major browsers;

  • Chrome

  • Firefox

  • Opera

  • Edge and

  • Safari

If you are using Internet Explorer and are having problems please switch to one of the above browsers.

If you’re still having trouble, please have a look at our 'uploading files' FAQ in our knowledge base contact our support team through the support widget in your Stockpress workspace.

Did this answer your question?