We may not be able to pinpoint this without some troubleshooting. Did you try refreshing the page? Logging out and logging back in?
Please also check your browser - we support the latest versions of all major browsers;
Chrome
Firefox
Opera
Edge and
Safari
If you are using Internet Explorer and are having problems please switch to one of the above browsers.
If you’re still having trouble, please have a look at our 'uploading files' FAQ in our knowledge base contact our support team through the support widget in your Stockpress workspace.